Privacy Policy

Last updated: July 2025

NewPath Mutual Insurance Company ("NewPath Mutual," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at newpathmutual.com (the "Site").

Please read this policy carefully. By using the Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

Information You Provide to Us

We may collect personal information that you voluntarily provide when you:

• Submit a contact form or inquiry on the Site
• Request a quote or plan information
• Communicate with us via email, phone, or other channels

This information may include your name, email address, phone number, company name, number of employees, and any other information you choose to provide in a message or inquiry.

Information Collected Automatically

When you visit the Site, certain information may be collected automatically, including:

• Browser type and version
• Operating system
• Pages visited and time spent on the Site
• Referring website or search terms
• IP address (which may indicate general geographic location)
• Device identifiers

This information is collected through cookies, web beacons, and similar technologies used by our website platform (Squarespace) and any analytics services.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested information about our plans
• Connect you with a healthcare consultant or our plan administrator, Redirect Health
• Improve and optimize the Site's content, functionality, and user experience
• Communicate with you about plan options, updates, or related services
• Comply with applicable laws, regulations, and legal obligations
• Protect against fraudulent, unauthorized, or illegal activity

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• With Redirect Health: As our plan administrator (TPA), Redirect Health may receive information you submit through the Site in order to process your inquiry, generate a plan proposal, or facilitate enrollment. Redirect Health's use of your information is governed by their own privacy policy.
• With Service Providers: We may share information with third-party vendors who perform services on our behalf, such as website hosting (Squarespace), analytics, and email delivery. These providers are contractually obligated to protect your information.
• For Legal Purposes: We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Health Information Disclaimer

This Site is a marketing and informational website. We do not collect, store, or process Protected Health Information (PHI) as defined by the Health Insurance Portability and Accountability Act (HIPAA) through this Site. Any health-related information collected during the plan enrollment or claims process is handled by Redirect Health in accordance with applicable federal and state privacy laws, including HIPAA where applicable.

For information about how your health data is handled after enrollment, please contact Redirect Health directly or refer to the Summary Plan Description (SPD) provided with your plan.

5. Cookies and Tracking Technologies

The Site uses cookies and similar technologies to enhance your browsing experience. These may include:

• Essential Cookies: Required for the Site to function properly (e.g., session management, security).
• Analytics Cookies: Help us understand how visitors interact with the Site so we can improve content and performance. Our website platform, Squarespace, may collect analytics data on our behalf.
• Third-Party Cookies: External services embedded on the Site (such as Google Fonts) may set their own cookies.

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the Site.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions are retained for the duration necessary to respond to your inquiry and for reasonable follow-up periods.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of certain communications

To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

9. Third-Party Links

The Site may contain links to third-party websites, including Redirect Health (redirecthealth.com), event registration pages, and external resources. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party site you visit.

10. Children's Privacy

The Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us and we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.

12. State-Specific Disclosures

Certain states may provide additional privacy rights. For state-specific insurance disclosures, please visit RedirectHealth.com/state-disclosures.

NewPath Mutual Insurance Company is a Utah-licensed group captive insurance company. Redirect Health Administrator is the Plan TPA. Redirect Health and NewPath Mutual Insurance Company are not the same entity.